Billing Terms & Conditions

Welcome to https://primehardware.com.au We're committed to providing you with a smooth, secure, and transparent shopping experience. Please read this Payment Policy carefully to understand how we process transactions on our website.

1) Accepted Payment Methods

 We accept the following secure payment options:

Visa, MasterCard, American Express, JCB

Shop Pay, PayPal, Apple Pay, Google Pay

Additional secure gateways may be available at checkout

2) Payment Processing

All transactions are processed securely using encrypted payment gateways to protect your information.

    • Payment is required at the time of purchase.
    • Your order will not be confirmed or shipped until payment has been successfully completed.
    • Prices are listed in Australian Dollars (AUD) and include GST where applicable.

3) Currency

All transactions on our website are processed in AUD (Australian Dollars). If you’re purchasing from outside Australia, your bank may apply a currency conversion fee.

4) Payment Authorization

By placing an order, you authorise Prime hardware to charge the payment method provided for the total order amount, including:

  • Product costs
  • Shipping fees
  • Applicable taxes (e.g., GST)

5) Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email with the details of your purchase.

If you do not receive a confirmation within 24 hours, please contact our support team.

6) Payment Issues

If your payment is declined:

  • You will be notified during checkout.
  • Please double-check your billing information and retry.

If the issue persists, contact your payment provider or reach out to our customer support for assistance.

7) Security

Your security is our top priority. All payment transactions are processed using trusted third-party gateways with SSL encryption and PCI-compliant protocols to ensure your data is safe.

We do not store your full card details on our servers.

8)Contact Information

 

Prime Hardware is a trading name of  R R Express Pty Ltd. A registered Australian Company operating since 2013. Our products, policies, and shipping services are exclusively available to customers located within Australia.